Our store is NOW OPEN at Nicosia Mall - SALE 30% - 80% OFF ALL ITEMS

Customer service – questions and answers

You are welcome to send us an e-mail or to call us on phone number +357 22777781. If you call customer service please note that there may be a short delay in answering during busy periods.

You can also send us an email to enquiries@furnitureways.com

If you need to contact us regarding a claim for goods purchased in one of our stores, we recommend that you contact the store directly.

Delivery and assembly

There is no need for you to be inconvenienced! Loading, carrying, trying to figure out which part fits which. We can transform and elevate the style, taste, and quality of your personal space, is now making things easier for you, delivering and assembling your selected items on location.

Delivery is assured within 5 working days, in Nicosia, Limassol, Paphos, and Larnaca districts, as well as the government-controlled areas of Famagusta. The cost, as low as €10, varies according to the weight of the items and the delivery area.

If you do not wish for on-location delivery, you can pick up your selected items from our store at Nicosia Mall FREE of charge.

Choose anything you like from the store’s vast selection and see your choices assembled quickly at your space, from our trained associates. The minimum charge for the assembly service is €26.

For more information and a quotation, please inquire either at our store at Nicosia Mall, call at +357 22 777 781 or, via direct email at enquiries@furnitureways.com

On-Line payments

You now have the option for online payment if you like, as we work with JCCsmart. Once you choose the products you like from our website, you can contact us via direct email at enquiries@furnitureways.com stating your preference for online payment. Once product availability and your details are confirmed, we issue an electronic invoice, and JCCsmart will send you an email with instructions on how to proceed with the payment. Once completed you can come by our shop for pickup or delivered to your home or office at an additional fee.

Tax Free Shopping

Citizens of non-EU countries are eligible for a tax refund after shopping in Cyprus when purchasing products over a minimum amount.

If you are interested in buying an item from us, you should be able to buy it without paying the VAT. We also affiliate with Global Blue for Non-EU visitor purchases from our shop – applies to foreign travellers (individuals) with no permanent place of residence in the EU. You can ask in store for further information.

Customer Service

Contact Customer Service

Telephone:  + 357 22777781


Send E-mail